What a tenant is

A tenant is one organization's walled-off space: its people, projects, documents and settings. Nothing belongs to two tenants, and a person signed into one tenant sees nothing of any other.

Above the tenants, the operator of an installation manages it from a separate console:

• instance settings, mail and sign-in;
• background jobs and backup status;
• the platform audit log;
• the product guide;
• on the hosted service, the tenants themselves.

Inside the application, an operator can look into a tenant only through a "view as" session. It is read-only, as a member the operator chooses, for at most an hour, marked with a banner, and recorded in both the tenant's and the platform's audit log.

Where the hosted service runs: in the European Union, on Amazon Web Services in Ireland. A self-hosted installation keeps its data wherever it runs.